Collect unpaid invoices - with debt collection services
When a customer is late to pay or doesn’t pay, the financial health of your business if affected. Coface’s collection services can be tailored to give you maximum control of your past due accounts, both international and domestic.
Coface Central Europe collection specialists have in-depth knowledge of the business cultures in the CEE region and a detailed understanding of the economic factors that influence payment behaviour. They are supported by DCON, our online debt collection database, and by up-to-date information from our information database (ICON).
The company calls on Coface, which has had an office in Romania since 1996. The Coface team contacts the reseller. Given the latter’s difficulties, they reach an amicable agreement and come up with a solution consisting of a ten-month repayment plan.
At the end of this period and backed by a study commissioned with Coface, the exporter decides to continue the relationship with this reseller. Since then, the reseller has been a reliable partner.
COFACE’S RESPONSE TO YOUR NEEDS
Debt collection is an essential facet of the risk management that Coface offers its clients. This activity requires a high level of legal expertise and a global talent network. Our clients have access to our debt collection services for both their insured and uninsured invoices.Coface Central Europe collection specialists have in-depth knowledge of the business cultures in the CEE region and a detailed understanding of the economic factors that influence payment behaviour. They are supported by DCON, our online debt collection database, and by up-to-date information from our information database (ICON).

DELIVERING A VALUABLE SERVICE…
An Austrian exporter of electrical equipment for the trade has to contend with non-payment by a Romanian reseller. Unfamiliar with local rules and practices, the company’s legal advisors and chief financial officer are not sure which course to pursue. The company calls on Coface, which has had an office in Romania since 1996. The Coface team contacts the reseller. Given the latter’s difficulties, they reach an amicable agreement and come up with a solution consisting of a ten-month repayment plan.
At the end of this period and backed by a study commissioned with Coface, the exporter decides to continue the relationship with this reseller. Since then, the reseller has been a reliable partner.